General Terms and Conditions
Please read these Terms & Conditions as they affect your rights and responsibilities in law. If they are not acceptable to you please do not order from us.
These Terms & Conditions do not affect your Statutory Rights.
Important Disclaimer: The information is provided on the understanding that the website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.
Always consult a qualified doctor or health practitioner, especially if you are pregnant, have a known medical condition or are on any medication. Your situation will need to be looked at individually and you should not attempt to self-treat. Purehealth Clinic cannot accept responsibility for any illness arising out of failure to seek medical advice from a doctor.
The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.
We do not guarantee uninterrupted availability of the Website and cannot provide any representation that using the Website will be error free.
Buyer/You the person or business who purchase the goods from the company
Company/We Purehealth Clinic, 85 Cliffe Way, Warwick, CV34 5JG which is our registered office and trading address
Goods – any goods supplied to the Buyer by the Company
1.2 Singular words include the plural and vice versa.
1.3 Reference to gender covers both genders.
1.4 The Site is intended for use by persons or business resident in the United Kingdom.
1.5 The Site is available free of charge for personal and business use.
2 Purchasing, Delivery & Returns
2.1 Orders placed and purchases made are governed as follows:
2.1.1 All prices shown are retail selling prices inclusive of value added tax and shipping unless otherwise stated.
2.1.2 All prices are subject to change without notice being given.
2.1.3 Should we not be able to supply an item for a reason beyond our control we will not accept liability.
2.1.4 Placing an order does not necessarily mean we will fulfil it. Only when we invoice and dispatch the Goods is the Contract between the Buyer and Company acknowledged and confirmed.
2.1.5 Delivery will be made to the address given when placing your order.
2.1.6 Depending on the size and type of order, it will be dispatched either by first or second class Royal Mail or you will be alerted by email when a download is available. You will then have 14 days to download that order and it can only be downloaded once so PLEASE remember to save it straight away!
2.1.7 Under normal circumstances orders will be dispatched within 2 days of the order being received, unless there are holidays or illness, when we will endeavour to place a notice on the site so you are aware.
2.1.8 Postal charges to UK destinations excluding Channel Islands and Isle of Man are as follows:
Downloads are free, of course, straight to your inbox. Other orders are generally sent first class by Royal Mail FREE or charged by weight if heavy. Orders for overseas destinations will be charged at cost.
2.1.9 If Royal Mail or our couriers fail to deliver your Goods in part or in full or it is beyond our control we will not be held liable. However, we will use our best endeavours to ensure you are recompensed for the loss.
2.1.10 if you wish to return anything you may do so within 14 days for a full refund, providing that the product has not been opened or otherwise used. Returns/refunds are not available on downloadable items. Please obtain a proof of postage for all returns. Refunds will only be issued upon full receipt of returned goods. Any problems, call us on 01926 419220 or email firstname.lastname@example.org and we will help sort it.
2.1.11 Any items damaged must be notified within 48 hours of receipt (see 2.1.10 for telephone or email).
2.1.12 In accordance with the distance selling Regulations 2000, customers have the right to cancel their order within seven days. An order may be subject to cancellation or changed by sending an e-mail or by telephone (see 2.1.10) unless a download has been accessed.
2.1.13 Payment may be made by BACs, cheque or Paypal. All in pounds sterling. You will not be charged for any Goods until they are dispatched. Our liability to you relating to any order will not exceed the total value for the particular goods.
3 The Law
These Terms & Conditions as numbered 1 to 16 shall be governed by and construed in accordance with the laws of England and Wales and the English Courts will rule over any disputes. If any of the Terms are held by any Court or competent authority to be unlawful, invalid or unenforceable in whole or part, this will not reflect in the validity of the other terms which will still be valid and enforceable to the extend allowed by law.
We reserve the right to amend these Terms & Conditions and will publish these on our site as they occur and apply from the day of publication.
5.1 When registering do be sure that your details are accurate and complete.
5.2 Remember to let us know immediately if any of your details change.
6.1 When first registering on the Site you will need to create and enter your password, which must remain strictly confidential. Do not tell anyone what it is.
6.2 Your password is your responsibility. All orders submitted under this password will be your responsibility.
6.3 If Purehealth Clinic suspect that there might be a breach of security or our site is being misused you may be required to change your password or we may be obliged to suspend your account.
7.1 Promotions are available from time to time and these have time limits and/or while stocks last. Should the promotion have finished prior to receiving your promotional order we will notify you before sending the Goods.
7.2 Refunds are not normally given against promotional offers. Much depends on the terms of the offer. However your statutory rights are not affected.
8 Intellectual Property
8.1 The content of our site is protected by copyright trade marks, database and other intellectual property. You may retrieve and display the content of the Site on a computer screen or save on a disc. You pay print one copy for your own use. However you may not store on a server or any other storage device connected to a network. By using the Website you agree to respect the intellectual property rights of Purehealth Clinic and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.
8.2 You may not use any trade mark of Purehealth Clinic.
9 Site Availability
9.1 Purehealth Clinic endeavours to offer the best possible service. Nonetheless it cannot guarantee that the service will always be without fault or meet all your needs. Should a fault occur we would be grateful if you report it to customer services by telephone (01926 419220) or email (email@example.com).
9.2 Site access may not always be available as a result of maintenance or the addition of new products.
10 Right To Cancel Registration
You may cancel your registration at any time by letting us know in writing. You must stop using the site if you do. Cancellation shall not affect your rights or liabilities.
11 Purehealth Clinic's Right to Cancel Your Registration
Purehealth Clinic may cancel your registration at any time should you breach any of your obligations under these Terms & Conditions.
12 Purehealth Clinic's Liability
12.1 Purehealth Clinic provides the Site without any warranties or guarantees. The risks associated with use of the Internet shall be borne by you.
12.2 Material from other Internet sites is provided by our Site. We try to ensure this material is of good quality, reputable and within the law we cannot be held responsible if this proves not to be the case.
12.3 Neither can we be held responsible for any technical problems experienced with the Site and we disclaim all liabilities where your equipment links are incompatible or interruptions or errors due to technical problems occur.
12.4 You also accept that we cannot be held responsible to you or any third party for any incidental damage or considerable loss of revenue that are concerned with the Site insofar as applicable law allows.
13 Overseas Use
Purehealth Clinic cannot know that information and materials on its site are appropriate or available for use anywhere outside the United Kingdom. If you reside outside the UK and you decide to order any product from this Site you do so on the understanding that is it on your own initiative and it is your responsibility to comply with local law.
Any information submitted by you on this Site is for the use of Purehealth Clinic only. We do not release any names, addresses of information relating to those names and addresses to any person, any business or organisations outside the Company.
15 Third Party Websites
The Site has links to other websites which are outside our control and Purehealth Clinic is not responsible for Internet content or World Wide Web pages.
Any advertising on the site not generated by the Purehealth Clinic is the responsibility of advertisers and they must ensure it complies with all relevant laws and codes. We will not be responsible for inaccuracies in advertising material.
This Site is owed and operated by Purehealth Clinic, 85 Cliffe Way, Warwick, CV34 5JG and is a company registered in England & Wales.
Any questions relating to the Terms & Conditions or to Purehealth Clinic please contact us on 01926 419220.